OpenVZ Maintenance

We are planning a hardware upgrade on our OpenVZ VPS node as we seem to have some sort resource issue. Anyone who has an OpenVZ VPS with us will be affected by this maintenance and possible downtime. Date: Wednesday July 29th 2020Time: 2:00PM PST to 3:00PM PSTLocation: Los Angeles, CA Expected downtime: 30 minutes to 60 minutes long No data ... Read More »

28th Jul 2020
[Los Angeles] Network Maintenance

We would like to inform you of our annual network maintenance where we go through each networking gear and run operating system and security patch updates. These types of maintenance unfortunately do have intermittent outages. Location: Los Angeles, CA Data CenterFloor(s)/Suite(s): AllStart Date: Saturday, February 1st, 2020 - 10:00 AM Pacific ... Read More »

13th Jan 2020
[Houston] URGENT Network Maintenance

Dear Valued Customer, I hope all is well. We would like to inform you of a super urgent last minute network maintenance that we need to perform as soon as possible. Date: Wednesday, November 20th 2019Maintenance Period: 5:00AM PST to 12:00PM PSTOutages: Network outage for a duration of 15-30 minutes as we complete a full power cycle of the core ... Read More »

19th Nov 2019
Completed Network Maintenance

Dear Valued Customers,Phase two of our network maintenance is now complete. We are now running on brand new redundant Juniper MX240 edge routers. They now provide us with additional features in higher performance reliability and an increased capacity for future growth.During the maintenance, we suffered a 15-20 minutes network outage to customers ... Read More »

19th Nov 2018
Network Maintenance Phase 2

During the maintenance period scheduled for today Friday, November 16th, 2018, we were only able to upgrade one of the two required edge routers. As planned there was no network outages or issues that occurred. Unfortunately, we weren't able to upgrade to the new second edge router as the time passed the scheduled maintenance period. We decided to ... Read More »

19th Nov 2018
DNS Network Outage RFO

Dear Customer,Affected Services: Los Angeles, California - Incoming DNS trafficIncident Times(s): November 27, 2015 ~12:00PM PST to 3:00PM PST (approx. 3 Hours of DNS traffic downtime)Incident Response Team: All Global Frag Networks' Staff, in particular: The Network Engineering & System Administrative TeamBackground:Global Frag Networks ... Read More »

27th Nov 2015
[FOUND] Counter-Strike GO Automated Update

Dear Customer, We are proud to announce the automated Counter-Strike: GO update feature. Please follow these steps in updating your CS:GO server. If you encounter an update error from connecting to your server​ please do the following: 1. Login to 2. Click on your server that you want to update. 3. Stop the ... Read More »

23rd Aug 2012
CS:GO Automated Updates

Dear Customer, We are working on an automated system with Counter-Strik: GO. We know it's a hassle to submit a ticket and letting us know about the update. But we will work hard in getting back to you ASAP and updating those servers manually. As of right now we are looking to see how their new system with SteamCMD works on automated updates. ... Read More »

23rd Aug 2012
Web Server Maintenance

​​Dear Customer, We would like to notify you about a web server update that will cause a downtime on your web hosting service(s). The scheduled downtime will be between: Date: July 6th 2012 Time: 6:00PM - 11:59PM PST Note: All data well be kept safe during the maintenance. If you have any questions please email us at ... Read More »

6th Jul 2012

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